www.oneboutique.co.uk reviews - is it a fraud / scam site? YES
We've had a number of complaints about a website selling cheap shoes called oneboutique.co.uk so we've put together this page to warn internet users about them
www.oneboutique.co.uk is a scam website which steals users credit card details, and either does not deliver items ordered, or delivers fake items dropshipped from China
It was set up in 2015 to trick internet users into believing it was a legitimate part of One Boutique London Ltd (our business is a legitimate online fashion retailer). They are infringing our EU trademark and we are currently working to shut them down.
If you have ordered from them, please immediately cancel your card, do a chargeback if possible, and contact your bank.
Please also report the fraud to your local police authority and firstname.lastname@example.org who are their domain registrants.
We have posted some example complaint emails below. Personally identifiable information has been removed. They are not a 'phishing' site, instead they are tricking users into believing that they are a legitimate website and entering their credit card information during the order checking process.
We are aware of two other websites with almost identical content that are run by them
01 Feb 2016
Name: brenda XXXXX
Body: Hi Please see below my Complaint regarding my Order My Contact number is XXX17590XXX
I ordered some shoes on your other site
vionic by Orthaheel mules 2 pair one black one red paitent size 36 order numberXXX
trade number YKF160121190917XXXX
Bill number 3MJ-ii9147-fXXX/Ammount £102.26
I received the order this morning from CHINA !!! They are not the shoes I ordered completley different
Some cheap mules which would cost £ 20 for both pairs in the UK I paid you £ 100 for the vionic mules very different from what you have sent me I did send an E.Mail yesterday but no reply why did you accept my order if you knew you didn't stock this item ? And why send an substitute ?
I wanted what I ordered not something else . Also if I knew they were coming from CHINA I would not have ordered because the don't make the Vionic shoe in CHINA .
I am disgusted with the way this has been done and also very disappointed in not getting the shoes I ordered . What you should have done is contacted me and explained that you can't supply the shoesI ordered and offered me a refund not just sent me any old pair of shoes .
I would like a full refund ASP . I have also contacted Trading Standards to look into this it cannot be legal surely !!!!!
Regards B XXXX
Name: ANÈRE XXXX
I received some baskets shoes but they are not the shoes that I have order.
How can I return them, and will I be refound?
Thank you for your answer.
Name: Michael XXXXXXXXXXX
Body: Hello, I ordered shoes from you and have not heard any order or shipping confirmation. Payment was made via fristpay, info is below. Please advise,
You have transferred 83.38 USD to oneboutique.co.uk.
The order details are as follows:
Order No.: 3MLJ-ii9147-XXXXX
Seller website: oneboutique.co.uk
Payment Date&Time: 2015-11-11 00:40
Amount: 83.38 USD
Payment No.: YKF151111004104XXXX
Due to the foreign exchange rate, the amount displayed on your statement might be a little bit different from the real price.
Please note "PULICHUANGTE" will be displayed on your credit card statement instead of the website from which you purchased the mentioned product.It's just used for sending bill statement by the seller's payment processor as a tool.
Should you need any further assistance, please don't hesitate to contact our Customer Services department at email@example.com